OCEAN RODEO SATISFACTION GUARANTEE


TRUST that Ocean Rodeo’s goal is to ensure you love your purchase!

 

Ocean Rodeo’s focus is on innovating products that our customers love. The way they're built, the way they perform, and especially the way they inspire confidence every session on the water. 

 

To support this, Ocean Rodeo offers an unconditional, 60 Day Satisfaction Guarantee on every product we sell. If for any reason you are unsatisfied with your purchase, you can return it to Ocean Rodeo for a full refund within the first 60 days.


60 Day Guarantee conditions: 


  • Products must be registered within 30 days of your purchase.
  • Guarantee is valid only on products purchased through authorized Ocean Rodeo dealers, for current season product, and must be submitted by the original purchaser who registered the product.
  • Refund will not include the shipping charges at the time of purchase (though most products bought online ship for free within NA and Europe). In most cases, it will not include the shipping costs to return the product.
  • Guarantee is only valid for non-professional users. If your company or organization is considering Ocean Rodeo equipment for your fleet or school, contact us to talk about how we support professional buyers and their clients.
  • Customers found to repeatedly take advantage of this offer may be disqualified from further returns. If you are looking to demo some Ocean Rodeo gear, get in touch with your local retailer and they will gladly get you out on the water to try before you buy!


Any questions about Ocean Rodeo's warranty policy? Check out our Warranty FAQ.