If a product is registered within 30 days of purchase, Ocean Rodeo will extend this limited warranty for an additional 6 months.
- Product Specification
- Cancellations and Returns
- Shipping Information
- Warranty Information
The stiff ALUULA construction ensures rapid, precise kite loops and silky smooth power delivery, while delivering impressive relaunch capabilities that save sessions in flat or marginal winds. The speed valve inflation system provides quick set-up, although the detachable valve could benefit from a more secure attachment. Paired with the Polaris Control System, it offers excellent control, though some riders may prefer a lighter bar to match the kite’s performance.
Five sizes to choose from - 7m | 8m | 9m | 10m | 12m
Full ALUULA composite airframe for ultralight strength - weight just 1.75kg (9m)
5-strut frame balancing stability, power, and responsiveness
Superb relaunch in minimal wind (from 8 knots)
Durable, UV-resistant materials for longevity
Designed for lightwind freeride, foiling, and smooth sessions
Online Order Cancellations
In the unlikely event that you cancel your order, please help us stop the shipping process by immediately contacting our Customer Service Department within 24 hours of placing the order. Please contact before 3 PM Pacific Standard Time on the same day you placed your order.
Our business hours are 8:30 to 4:30 Monday to Friday, Greenwich Mean Time (GMT).
info@oceanrodeo.com
In the event your order has already shipped, and you have not contacted us be phone or email within 24 hours, the conditions of our Shipping Warranty (below) will apply.
Returns
Merchandise may not be returned without prior approval from Ocean Rodeo and a Return Authorization Number (RA#). An RA# may be obtained directly from Ocean Rodeo or by your chosen Ocean Rodeo dealer. An RA# is a tracking number and does not confirm authorization for credit, product replacement or warranty. Once an RA# is obtained products may be returned directly to Ocean Rodeo, or to your local Ocean Rodeo dealer. How to Return:
Clearly mark your RA# on the outside of the package and return within 30 days.
All return products are to be sent clean and dry and freight pre-paid. A copy of the original invoice and note of explanation with your RA# must be included. Ocean Rodeo and your Ocean Rodeo dealer will not accept freight collect shipments.
A 20% re-stocking charge will be assessed for return of stock merchandise unless due to shipping error or warranty.
If returning product directly to Ocean Rodeo, ship products clean, and dry and do not return without a proper Return Authorization Number issued by Ocean Rodeo. Upon receipt of a RA# you will be given specific instructions for where to ship your goods. Any package shipped to Ocean Rodeo without an RA# will be refused and returned COD.
DELIVERY BY THE SELLER
a. Unless and except as otherwise expressly provided in writing by the Seller, delivery shall be F.O.B., Seller's usual place of business.
b. Any dates quoted for delivery of the goods are approximate only and the Seller shall not be liable for any delay in delivery of the goods howsoever caused. Time for delivery shall not be of the essence unless previously agreed by the Seller in writing.
c. Where goods are offered for delivery to a site, the Seller's obligation is to deliver as near to the site as safe hard roads permit. The Buyer is to provide at its own expense the labour required for unloading and stacking.
d. The Seller reserves the right to deliver goods by instalments and in such event each instalment shall be treated as a separate contract save that the delivery of further instalments may be withheld until goods contained in earlier instalments have been paid for in full.
e. Where goods are held by the Seller awaiting delivery instructions, they may be subject to a storage charge. For account holding customers, payment for these goods must be made on or before the last day of the month following the month of the invoice; for non-account holding customers, payment must be made at the time of ordering.
f. In the absence of shipping instructions, the issuing of an invoice shall constitute delivery to the Buyer.
DAMAGE, LOSS DURING DELIVERY
a. On delivery, the Buyer shall examine the goods for defects and completeness. Thereafter no claim for damage in transit, for shortage in delivery, or for loss of goods will be entertained except, in the case of damage, a separate notice in writing is given to the Carriers or to the Seller within three days of the receipt of the goods, followed within 14 days of the date of advice of despatch by a complete claim in writing; or, in the case of loss of goods, a separate notice in writing and a claim is given to the Seller and Carriers within 14 days of the date of the Seller's advice of despatch to the Buyer. In all cases a signature "unexamined" shall be deemed to be an unconditional acceptance of the goods.
b. The Seller shall not in any circumstances be liable, whether in contract or tort, to the Buyer for any indirect or consequential loss or damage (including without limitation, loss of profits, loss of contracts or damage to property) or for any claim against the Buyer by any third party.
c. The Seller's liability for damage or non-delivery of goods duly notified in accordance with the above shall in any event be limited to replacement of the goods within a reasonable time (or, at the Seller's option, refunding the price thereof) whether the damage or non-delivery is due to the Seller's negligence or otherwise.
Product Registration
Original Purchaser
This limited warranty is solely for the benefit of the original retail purchaser and may not be assigned.
Proof of Purchase
For limited warranty claims, proof of purchase from an authorized Ocean Rodeo dealer is required. If the date of purchase cannot be established, Ocean Rodeo will make a determination based upon serial number(s), the last production year of the particular model, or on the condition of the equipment claimed.
Repair or Replacement
Warranty is limited to the repair or replacement of the Ocean Rodeo product at our discretion. The Warranty does not cover damage caused by normal wear and tear, fading, color bleeding from wet storage, high speed crashes, misuse or negligence. Warranty is not applicable to punctures, sun exposure, seam failure due to over inflation by pump or heat exposure, damage caused by use in waves or shorebreak, and damage caused by anything other than defects in material and workmanship. This warranty is invalid if unauthorized repairs have been carried out. Repairs or alterations not covered by warranty will be charged to the customer.
Limitations and/or Other Warranties
The following Limited Warranties are applicable to material and workmanship only and are not extendable for these specific purchases:
- Discontinued products purchased from Ocean Rodeo Dealers or Ocean Rodeo Online carry a 90 day limited warranty.
- Factory seconds, used, or demo gear purchased on an online auction site carry no warranty.
- Ocean Rodeo products used in schools, rentals or other professional applications carry a 30 day limited warranty.
- Many questions concerning Ocean Rodeo's warranty policy can be answered by visiting our Warranty FAQs.