I am sorry not to have been online more. We have just spent a crazy couple of weeks. I was in Hood River for work, returned to an office in transition to our new location, had to cover for co-workers headed to a wedding and then lost my grandmother to cancer and am now writing from Toronto where I have been with my family.
2008 Rise, without seeing the kite I cannot comment directly but a lot can happen to a kite in 2-3 seasons of use. That being said, a repair should hold so let’s see an email of the damage and take it from there. We have a great relationship with Airtime so I am sure we can get your friend’s kite back on the water.
2010 Bladders. What a nightmare. By our estimates we had 2 POs from the late fall / early winter which were exposed to a poor shipment of bladder material and which had a random assortment of kites shipped with faulty bladders. This is not a workmanship issue or a fault of our design, it is an unfortunate result of a bad batch of bladder material being used and there has been no way to track the shipments affected as it only affected small numbers of kites from those POs, and random ones at that.
Obviously we have wanted to be able to replace the bladders as soon as possible but the supplier refused to ship us anything until they sorted out their own supply of materials as we had them on the hook for the cost of the bladder replacements and they did not want to send (nor did we want to receive) another bad batch.
Those replacements are here, so please allow us the time to ship them to you Henrik but if you like we will send them directly to you just email kevin or john @ oceanrodeo.com and we will have them sent. We will need to know the size of the kite and what has been affected.